Reference

What You Agree To When You Use fortun303

These legal terms set out your rights and our responsibilities whenever you access the fortun303 lobby, fund your account via DANA, OVO or GoPay, or contact our support team.

Account TermsPrivacy & DataWallet ConditionsJurisdiction NoticeContact Rights
fortun303 What You Agree To When You Use fortun303
LEGAL CONTACT

Reach Us for Policy or Account Questions

If you have a question about how these terms affect your account, or you want to request access to the data we hold on you, our support team handles both general and legal account queries. We respond in the order messages are received, and legal data requests are treated as priority items.

Live Chat Open the chat widget from any page in your account dashboard. It connects you to a support agent who can handle policy questions and escalate legal data requests.
Email Support Send detailed account or data requests to our support email address shown in your account settings. Attach your account ID so we can locate your records quickly.
Account Help Centre Log in, navigate to Account, then select Help. From there you can submit a formal data access request or flag a terms dispute directly through your account profile.
DATA AND SECURITY

How We Handle Your Data and Account Security

We treat your account information and transaction history with care. Every deposit routed through DANA, OVO or GoPay is logged against your account ID for verification purposes, and that record stays on file for the retention period required by our operating obligations. Your account is protected by OTP verification on every login — the code is sent to the mobile number registered to your account, which means access cannot be transferred even if your password is compromised. We apply SSL encryption across all data in transit between your device and our servers.

Data Retention

We keep transaction records and account data for the period required under our operating obligations. You can request a copy of what we hold by contacting support through your account.

Cookie Policy

We use session cookies to keep you logged in and analytics cookies to understand how the lobby is used. You can clear cookies from your browser at any time without losing your account.

Account Security

OTP codes are sent to your registered mobile number at every login. If your number changes, update it through account settings before your next deposit to avoid access issues.

Data Change Requests

To update or delete personal data tied to your account, contact us via live chat or email with your account ID. We process requests within the timeframe our policy allows.

Common Questions About Our Legal Terms

Below are the questions we hear most often from account holders about how our legal terms work, what data we hold, and how to exercise your rights. If your question isn't covered here, use live chat or the account help centre.

These terms apply to anyone who creates an account, deposits via DANA, OVO or GoPay, or accesses the lobby. Access is only available where local law in your region permits it.

We collect the account registration details you provide, plus transaction data from each deposit and withdrawal. We do not collect more than what is needed to verify your identity and process payments.

Yes. Log in, go to Account, then Help, and submit a data access request. Include your account ID so our team can locate your records and respond within the required timeframe.

Contact support via live chat or email with your account ID and a deletion request. We process it in line with our retention policy — some transaction records may be kept as required by our operating obligations.

We share data only where required by law or to complete a payment through DANA, OVO or GoPay. We do not sell personal data to advertisers or unaffiliated third parties.

We post updates directly on this page. Continuing to use your account after an update is posted means you accept the revised terms. Check this page periodically to stay current.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.