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Terms That Cover How Your Account Works

These terms set out what you agree to when you open and use a fortun303 account — covering deposits through DANA, OVO, and GoPay, how we handle your account data, and the conditions that apply where local law permits access.

Applies to all account holdersDANA, OVO, GoPay coveredSubject to local law eligibilityUpdated without prior noticeContact support for queries
fortun303 Terms That Cover How Your Account Works
TERMS CONTACT

How to Reach Us About These Terms

If any part of these terms is unclear, or you want to ask about how a specific rule applies to your account, our support team is the right place to start. You can contact us through live chat from your account dashboard, by email, or via our social messaging channel. When asking about a wallet-related term — such as how a GoPay or OVO deposit condition applies — have your account ID ready so we can pull up the right details quickly.

Live Chat Open the chat widget from your account dashboard. Share your account ID and the specific term you need clarified — our team will respond directly.
Email Support Send your question to our support address. Include your registered email and a brief description of the term in question for a faster response.
Messaging Channel Reach us through our social messaging channel for quick questions about account eligibility, wallet rules, or term updates affecting your region.
HOW WE OPERATE

What We Do to Keep Your Account Secure

These terms exist alongside the technical and operational measures we put in place for every account. Security, data handling, and account access are active parts of how fortun303 runs — not just legal text. Here is what that looks like in practice across the four areas that matter most to your account.

Account Data Handling We collect only the data needed to run your account — registration details, transaction history, and session logs. We do not sell your data to third parties.
Cookie and Session Use Cookies keep your session active and remember your wallet preference between visits. You can adjust cookie settings in your browser, though some features may not work without them.
Wallet Verification Steps When you first link DANA, OVO, or GoPay to your account, a verification step confirms the wallet belongs to you. This step is part of our account integrity process and is required before withdrawals are processed.
Requesting Account Changes To update registered details or request account closure, contact support through live chat or email. We process these requests in line with the terms and any applicable local legal requirements.

Common Questions About These Terms

These are the questions we hear most often about how the terms apply to specific account situations. Each answer reflects how the rules actually work — not a generic summary.

Yes. Every deposit method — including DANA, OVO, and GoPay — falls under these terms. The in-app verification step for each wallet is also part of your agreement with us.

We may update terms at any time. Continued use of your account after a change takes effect means you accept the new version. Check this page periodically to stay current.

If any section of these terms is unenforceable under your local law, that section does not apply to you. All other sections remain in full force for your account.

Contact support via live chat or email with your account ID and the specific change you need. We handle these requests according to applicable local legal requirements.

Eligibility depends on local law and the regulations in your specific region. It is your responsibility to confirm that accessing and using this platform is permitted where you are.

Before your first GoPay withdrawal, we confirm the wallet is registered to your account. This verification is a required step under these terms before any withdrawal is released.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.